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DHgate Login – Create An Account to Buy Directly From China Factories


The Official Site DHgate login Create An Account to Buy Directly From China Factories
Are you tired of the limited choices and high prices of products in your local market? DHgate is an online marketplace that connects you directly to Chinese factories, offering you access to a vast selection of products at competitive prices. In this article, we will provide you with all the information you need to know about DHgate login and how to buy from China factories.

What is DHgate?

DHgate is a business-to-business (B2B) and business-to-customer (B2C) e-commerce platform founded in 2004 by Diane Wang, a Chinese entrepreneur. The platform operates in over 220 countries and regions, with more than 30 million registered buyers and 2.2 million active sellers. DHgate offers a wide range of products, including electronics, fashion, sports, beauty, and home goods. Find out also Flipkart Seller Sell Online and Become an Online Seller in India

How to Create a DHgate Account

To start buying on DHgate, you need to create an account. Here’s how to do it:

Step 1: Visit DHgate’s website

Open your web browser and type “www.dhgate.com” in the address bar.

Step 2: Click “Join Free”

On the top right corner of the homepage, you’ll see a green button that says “Join Free.” Click it.

Step 3: Fill out the registration form

You’ll be redirected to the registration form. Fill out the form with your email address, password, and other necessary information. Accept the terms and conditions and click “Register.”

Step 4: Verify your email

After registration, DHgate will send a verification email to your registered email address. Click the link in the email to verify your account.

Step 5: Log in to your account

Once you’ve verified your email, you can log in to your DHgate account and start shopping.

How to Shop on DHgate

DHgate makes it easy for you to find products and place orders. Here’s how to shop on DHgate:

Step 1: Browse products

DHgate has a wide range of products to choose from. You can use the search bar to find specific products or browse different categories.

Step 2: Select products

Once you’ve found a product you like, click on it to see its details, including its price, shipping options, and seller information.

Step 3: Place an order

If you’re satisfied with the product, click “Buy Now” to add it to your cart. You can continue shopping or proceed to checkout.

Step 4: Enter your shipping information

Enter your shipping information, including your name, address, and phone number. Make sure your information is accurate to avoid any delivery issues.

Step 5: Choose a payment method

DHgate offers different payment methods, including credit cards, PayPal, and bank transfers. Choose the one that’s most convenient for you.

Step 6: Confirm your order

Review your order and make sure all the details are correct. Click “Confirm & Pay” to complete your purchase.

DHgate Buyer Protection

DHgate offers buyer protection to ensure that you receive the products you ordered in good condition. The buyer protection policy includes:

  • Full refund if you don’t receive your order
  • Refund or replacement if the product is not as described
  • Refund or repair if the product is damaged during shipping

DHgate Shipping

DHgate partners with major international shipping companies to deliver your products to your doorstep. The shipping time and cost vary depending on the product, location, and shipping method you choose.

DHgate Customer Service

DHgate has a dedicated customer service team available 24/7 to help you with any issues

How to Contact DHgate Customer Service

If you encounter any problems with your order or have any questions, you can contact DHgate customer service through the following channels:

  • Live Chat: You can chat with a customer service representative in real-time by clicking on the “Live Chat” button on the DHgate website.
  • Email: You can send an email to DHgate’s customer service team at service@dhgate.com. Be sure to include your order number and a detailed description of your issue.
  • Phone: You can call DHgate’s customer service hotline at +86-10-8225-3000. Please note that the hotline is available in Chinese and English.

DHgate Reviews

DHgate has received mixed reviews from customers. While some customers praise the platform for its low prices and wide selection of products, others complain about the quality of the products, shipping times, and customer service. It’s important to do your research and read reviews before making a purchase on DHgate.

DHgate Alternatives

If you’re looking for alternatives to DHgate, here are some other online marketplaces that connect you directly to Chinese factories:

  • Alibaba: Alibaba is a B2B e-commerce platform that offers a wide range of products from Chinese factories.
  • AliExpress: AliExpress is a B2C e-commerce platform that allows you to buy directly from Chinese factories.
  • Made-in-China: Made-in-China is a B2B e-commerce platform that specializes in products made in China.


DHgate is a popular online marketplace that offers access to a wide range of products from Chinese factories. By following the steps outlined in this article, you can create a DHgate account, shop for products, and enjoy the benefits of buying directly from Chinese factories. Remember to do your research and read reviews before making a purchase, and don’t hesitate to contact DHgate’s customer service if you encounter any issues.


  1. Is DHgate a legitimate website?

Yes, DHgate is a legitimate website that connects buyers to Chinese factories.

  1. How long does shipping from DHgate take?

Shipping times from DHgate vary depending on the product, location, and shipping method. It’s best to check the estimated shipping time when placing your order.

  1. Does DHgate offer buyer protection?

Yes, DHgate offers buyer protection to ensure that you receive the products you ordered in good condition.

  1. Can I track my DHgate order?

Yes, you can track your DHgate order by logging in to your account and checking the order status.

  1. Are there any DHgate alternatives?

Yes, some DHgate alternatives include Alibaba, AliExpress, and Made-in-China.

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