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How to Use Zalo Messaging: A Beginner’s Guide

How to Use Zalo Messaging

Zalo is a popular messaging app that allows users to send messages, make voice and video calls, and share photos and videos with friends and family. If you are new to Zalo, it can be overwhelming to get started. In this beginner’s guide, we will walk you through the steps of how to use Zalo messaging, from downloading the app to sending your first message.

Table of Contents

  1. Downloading Zalo Messaging
  2. Setting Up Your Account
  3. Adding Contacts
  4. Sending a Message
  5. Making Zalo Voice and Video Calls
  6. Sending Photos and Videos
  7. Creating Zalo Group Chats
  8. Customizing Your Profile
  9. Managing Notifications
  10. Using Zalo Emojis and Stickers
  11. Zalo’s Additional Features
  12. Staying Safe on Zalo
  13. Troubleshooting Common Issues
  14. Frequently Asked Questions
  15. Conclusion

1. Downloading Zalo Messaging

Before you can start using Zalo messaging, you will need to download the Zalo app. Zalo is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store. Simply search for “Zalo” in the app store, and click the “Download” button to start the download process.

2. Setting Up Zalo Account

Once you have downloaded the app, you will need to set up your Zalo account. Open the app and click the “Zalo Register” button. You will be prompted to enter your phone number, which will be used to verify your account. Once you have entered your phone number, Zalo will send you a verification code via SMS. Enter the code in the app, and your account will be verified.

3. Adding Contacts

To start using Zalo messaging, you will need to add contacts to your account. Zalo will automatically import your phone contacts, and you can also add contacts manually by clicking the “Add Contact” button and entering their phone number or Zalo ID.

4. Sending a Message

To send a message on Zalo, simply click on the contact you want to message and click the “Message” button. Type your message in the text box, and click the “Send” button to send your message.

5. Making Voice and Video Calls

Zalo also allows you to make voice and video calls with your contacts. To make a call, click on the contact you want to call and click the “Call” button. You can choose to make a voice call or video call.

6. Sending Photos and Videos

Zalo allows you to share photos and videos with your contacts. To send a photo or video, click the “Attachment” button and choose the photo or video you want to send.

7. Creating Group Chats

Zalo also allows you to create group chats with multiple contacts. To create a group chat, click the “New Group” button and add the contacts you want to include in the group chat.

8. Customizing Your Profile

You can customize your Zalo profile by clicking the “Profile” button and adding a profile picture and status message.

9. Managing Notifications

Zalo allows you to manage your notifications by clicking the “Settings” button and selecting “Notifications.” Here, you can choose which types of notifications you want to receive.

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10. Using Zalo Emojis and Stickers

Zalo has a wide variety of emojis and stickers that you can use in your messages. To access the emojis and stickers, click the “Smiley” button in the text box.

11. Zalo’s Additional Features

In addition to messaging, Zalo also offers several other features that you may find useful. These include:

  • Zalo Pay: Zalo’s mobile payment service allows you to make payments and transfer money to your contacts.
  • Zalo Wallet: Zalo’s digital wallet allows you to store your credit card information and make purchases within the app.
  • Zalo Shop: Zalo’s e-commerce platform allows you to buy and sell products directly within the app.
  • Zalo OA: Zalo’s official accounts feature allows businesses to create official accounts and interact with customers directly through the app.

12. Staying Safe on Zalo

As with any messaging app, it is important to take steps to stay safe on Zalo. Some tips to keep in mind include:

  • Only add contacts you know and trust.
  • Be cautious when clicking on links or downloading files sent by unknown contacts.
  • Protect your personal information and avoid sharing sensitive information with contacts.
  • Report any suspicious activity or contacts to Zalo’s customer support team.

13. Troubleshooting Common Issues

If you are experiencing issues with Zalo messaging, there are a few troubleshooting steps you can try. These include:

  • Checking your internet connection to ensure it is stable and strong.
  • Updating the app to the latest version.
  • Clearing the app cache and data.
  • Uninstalling and reinstalling the app.

If these steps do not resolve the issue, you may need to contact Zalo’s customer support team for further assistance.

Frequently Asked Questions

  1. Is Zalo messaging free to use?

  • Yes, Zalo messaging is free to use.
  1. Can I use Zalo on my computer?

  • Yes, Zalo can be accessed through the web version on your computer.
  1. Can I use Zalo to make international calls?

  • Yes, Zalo supports international calls.
  1. Is Zalo safe to use?

  • Yes, Zalo has several safety features in place to protect users’ privacy and security.
  1. How do I report a contact on Zalo?

  • To report a contact on Zalo, click on the contact’s profile and select “Report” from the options menu.


Zalo messaging is a versatile and user-friendly messaging app that offers a range of features and customization options. With this beginner’s guide, you should have all the information you need to start using Zalo messaging confidently and effectively. Remember to take steps to stay safe on the app and don’t hesitate to contact Zalo’s customer support team if you need further assistance.

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